Please let us know any details that you think would be helpful for the volunteers to know. For instance, what was the resident's job/profession, where did they grow up, what are/were their favorite hobbies? Our volunteers will be able to use some of this information to begin a conversation, and then develop a rapport with the resident. Also, let us know if there are any unique details about this particular resident's cognitive issue that we should make our volunteers aware of. For instance, does the resident think that they are on a cruise, in a hotel, etc.; do they have a lack of short-term memory; are there any "trigger words" or topics that our volunteers should make sure to avoid that are specific to this resident?